Privacy Policy

Leading Travel Concierge (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

When you contact us through our website, we may collect personal information including:

Your name
Email address
Phone number (if provided)
Travel enquiry details
Any additional information you choose to share with us

We also collect limited technical information automatically, including:

IP address
Browser type
Device information
Pages visited
Website usage statistics

How We Use Your Information

We use your information to:

Respond to your enquiries
Provide our travel concierge services
Communicate regarding requested services
Improve our website and user experience
Comply with legal obligations

We do not sell, rent, or trade your personal information.

Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR), we process your personal information based on:

Your consent
Our legitimate business interests
Performance of a requested service
Compliance with legal obligations

Data Sharing

We may share information only with trusted service providers when necessary to operate our business, including website hosting, analytics services, or communication platforms.

We never sell your personal data to third parties.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal requirements.

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your information
Restrict or object to processing
Withdraw consent where applicable
Request data portability

To exercise any of these rights, please contact us using the email address provided on this website.

Third-Party Services

Our website may contain links to third-party platforms, including Instagram and LinkedIn.

We are not responsible for the privacy practices of those websites. We encourage you to review their respective privacy policies.

Security

We implement appropriate technical and organisational measures to help protect your personal information against unauthorised access, disclosure, or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.